Thank you for shopping at Mista Eats!!!
Once subscribe to mistaeats meal plan the cannot be cancel the subscription However, the buyer can choose to pause the prepaid subscriptions like weekly, fortnight and monthly meal plans which he/her has opted.
Mista Eats reserves the right to collect a penalty for the Orders constrained to be cancelled by Mista Eats for reasons not attributable to Mista Eats, including but not limited to:
1.Buyer may be entitled to a refund for prepaid Orders. Mista Eats retains the right to retain the penalty payable by the Buyer in Section I(2) of the Indian Contract Act 1872. from the amount refundable to him/her. The Buyer shall also be entitled to a refund of proportionate value in the event packaging of an item in an Order or the complete Order, is either tampered or damaged and the Buyer refuses to accept at the time of delivery for the said reason.
2.Buyer may be entitled to a refund upto 100% of the Order value if PDP fails to deliver the Order due to a cause attributable to either PDP or Mista Eats, however such refunds will be assessed on a case-to-case basis by Mista Eats.
5.All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, refund amount will reflect in your bank account based on respective banks policies.
4.PDP Cancellation Fee
1.Cancellation of a Pick-up and Drop order after the delivery partner has reached the location but has not picked up the items may invite a cancellation fee in the range of Rs. 30 to Rs. 50.
2.Cancellation of a Pick-up and Drop order after the delivery executive has picked up the delivery items will result in a cancellation fee being charged equivalent to the entire service fee.